SouthCrest Bank - Business Banking in Fayetteville Georgia

ELECTRONIC FUNDS TRANSFER ACT DISCLOSURES

This disclosure, which is required by the Electronic Funds Transfer Act, describes important terms and conditions under which Bank of Upson / Meriwether Bank & Trust / SouthCrest Bank provides certain electronic funds transfers, which you now or may in the future authorize. These may be direct deposits to your account(s), preauthorized automated clearing house transactions and/or pre-arranged telephone transfers.

Our Automated Teller Machines (ATMs) allow you to make deposits, withdrawals, and inquiries as specified in our agreement. Our Direct Deposit Service allows you to have recurring deposits such as Social Security or payroll deposits, deposited directly in your account at the Bank. Our Automated Clearing House (ACH) Service allows you to transfer funds into, between, and out of your accounts at the Bank automatically, either by pre-authorized transfer, by telephone, or by internet. You may authorize companies or others which you designate, to automatically collect payments owed to them by you from your account at Bank of Upson / Meriwether Bank & Trust / SouthCrest bank in the amounts and on days you request.

(A) Consumer Liability.
Tell us AT ONCE if you believe your card/code has been lost or stolen, or if you believe that an electronic fund transfer has been made without your permission using information from your check. Telephoning is the best way of keeping your possible losses down. You could lose all the money in your account plus your maximum overdraft limit, if applicable. If you tell us within two (2) business days after you learn of the loss or theft of your card/code, you can lose no more than $50 if someone used your card/code without your permission.

If you DO NOT tell us within two (2) business days after you learn of the loss or theft of your card/code, and we can prove we could have stopped someone from using your card/code without your permission if you told us, you could lose as much as $500.

Also, if your statement shows transfers that you did not make, including those made by card, code or other means, tell us AT ONCE. If you do not tell us within sixty (60) days after the statement was mailed to you, you may not get back any money you lost after the sixty (60) days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, the time periods may be extended.

MasterCard® Debit. You will not be liable for any unauthorized transactions using your MasterCard debit card, when used for point-of-sale transactions, if: (i) you can demonstrate that you have exercised reasonable care in safeguarding your card from the risk of loss or theft, (ii) you have not reported to us two or more incidents of unauthorized use within the prior twelve-month period, and (iii) your account is in good standing. If any of these conditions are not met, your liability is the lesser of $50 or the amount of money, property, labor, or services obtained by the unauthorized use before notification to us. “Unauthorized use” means the use of your debit card by a person, other than you, who does not have actual, implied, or apparent authority for such use, and from which you received no benefit. This additional limit on liability does not apply to ATM transactions or to transactions using your Personal Identification Number which are not processed by MasterCard. MasterCard is a registered trademark of MasterCard International Incorporated.

(B) Contact in the event of unauthorized transfer.
If you believe your card/code has been lost or stolen, call our Customer Service Department at (706) 647-5426 or write to Bank of Upson / Meriwether Bank & Trust / SouthCrest Bank, Attn: Customer Service Department, P.O. Box 790, Thomaston, Georgia 30286 or email us at customerservice@bankofupson.com.

You should also call the number or write to the address listed above if you believe a transfer has been made using the information from your check without your permission.

( C ) Business days.
For the purposes of these disclosures, our business days are Monday through Friday. Holidays are not included.

(D) Transfer types and limitations.

(1) Account access. You may use your card/code to:

(1) Withdraw cash from your checking and/or savings account.
(2) Make deposits to your checking and/or savings account (at certain locations).
(3) Transfer funds between your checking and savings accounts whenever you request.
(4) Learn the balance(s) of your checking or savings accounts.
(5) Make loan payments from checking account to loan accounts with us.
(6) Pay for purchases at places that have agreed to accept the card/code.
(7) Pay bills directly by telephone and/or by internet from your checking account in the amounts and on the days you request.
Some of these services may not be available at all terminals.

(2) Electronic check conversion. You may authorize a merchant or other payee to make a one-time electronic payment from your checking account using information from your check to :

(1) Pay for purchases.
(2) Pay bills.

(3) Limitations on frequency of transfers.

(1) You may make an unlimited number of cash withdrawals from our ATM terminals each day.
(2) Transfers from a Money Market Deposit Account to another account or to third parties by pre-authorized, automatic, or telephone transfers are limited to three per monthly statement cycle.
(3) Transfers from a savings account to another account are limited to six per statement cycle.
There may be other limitations applicable depending on the type of account that you use for transfer purposes. Refer to your Truth in Savings Act Disclosures.

(4) Limitations on dollar amounts of transfers.

(1) For security purposes, there are limits on the dollar amount of withdrawals that you make in one business day.
(2) For security purposes, there are limits on the dollar amount for purchases at point-of-sale terminals.

(E) Fees.
Any charges for withdrawals, transfers, and other transactions are stated on our current fee schedule that has been furnished to you previously. Copies of this fee schedule are available, upon request, from any of our offices or at the phone number or address listed above.

(F) Confidentiality.
We will disclose information to third parties about your account or the transfers you
make:

(1) Where it is necessary for completing transfers, or
(2) In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant, or
(3) In order to comply with government agency or court orders, or
(4) If you give us written permission.

(G) Documentation.

(1) Terminal transfers. You can get a receipt at the time you make a transfer to or from your account using one of our automated teller machines or point-of-sale terminals.
(2) Preauthorized credits. If you have arranged to have direct deposits made to your account at least once every sixty (60) days from the same person or company, you can call us to find out whether or not the deposit has been made.
(3) Periodic statements. You will get a monthly account statement, unless there are no transfers in a particular month. In any case, you will get the statement at least quarterly.
(4) Passbook account where the only possible electronic fund transfers are preauthorized credits. If you bring your passbook to us, we will record any electronic deposits that were made to your account since the last time you brought in your passbook.

(H) Preauthorized payments.

(1) Right to stop payment and procedure for doing so. If you have told us in advance to make regular payments out of your account, you can stop any of these payments. Here’s how: Call us or write us in time for us to receive your request three (3) business days or more before the payment is scheduled to be made. If you call, we also require that you put your request in writing and get it to us within fourteen (14) days after you call. See the current fee schedule for the amount we will charge you for each stop payment order you give.
(2) Notice of varying amounts. If these regular payments may vary in amount, the person you are going to pay will tell you, ten (10) days before each payment, when it will be made and how much it will be.
(3) Liability for failure to stop payment of preauthorized transfer. If you order us to stop one of these payments three (3) business days or more before the transfer is scheduled, and we do not do so, we will be liable for your losses or damages.

(I) Financial institution’s liability.
If we do not complete a transfer to or from your account on time or in the correct amount according to our agreement with you, we will be liable for your losses or damages. However, there are some exceptions. We will not be liable, for instance:

(1) If, through no fault of ours, you do not have enough money in your account to make the transfer.
(2) If the transfer would go over the limit on your overdraft line.
(3) If the automated teller machine where you are making the transfer does not have enough cash.
(4) If the terminal/system was not working properly and you knew about the breakdown when you started the transfer.
(5) If circumstances beyond our control prevent the transfer, despite reasonable precautions that we have taken.
(6) There may be other exceptions stated in our agreement with you.

(J) ATM fees.
When you use an ATM not owned by us, you may be charged a fee by the ATM operator or any network used and you may be charged a fee for a balance inquiry, even if you do not complete a fund transfer.

ERROR RESOLUTION NOTICE

In Case of Errors or Questions About Your Electronic Transfers, call, write, or email us at the number and/or address listed above as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than sixty (60) days after we sent the FIRST statement on which the problem or error appeared.

(1) Tell us your name and account number (if any).

(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
(3) Tell us the dollar amount of the suspected error.

If you tell us orally, we also require that you send us your complaint or question in writing within ten (10) business days.

We will determine whether an error occurred within ten (10) business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to forty-five (45) days to investigate your complaint or question. If we decide to do this, we will credit your account within ten (10) business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within ten (10) business days, we may not credit your account.

For errors involving new accounts, point-of-sale, or foreign-initiated transactions, we may take up to ninety (90) days to investigate your complaint or question. For new accounts, we may take up to twenty (20) business days to credit your account for the amount you think is in error. An account is considered a new account for thirty (30) days after the first deposit is made, if you are a new customer.

We will tell you the results within three (3) business days after completing our investigation. If we decide that there was no error, we will send you a written explanation.

You may ask for copies of the documents that we used in our investigation.

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